Need assistance or have questions? You can contact us by e-mail or by phone.

To contact us by email, please fill out the form below and then click send. We will respond within 1-2 business days.

We are available by phone from 9 a.m. to 5 p.m. Eastern Time. Call us toll free in the U.S. at 1-888-217-4139. If you call outside this time, please leave a message with your name, your phone number, and the best time of the day for us to call you.

If you are looking for a particular item, and can’t find it on our site, please let us know. We will do our best to locate and special order it for you, if possible. We would love to help!

Please keep in mind that we specialize in new tableware and accessories from companies based in Europe, not from the United States or Japan. Special orders can take 2-6 weeks, depending on the item. Your product may be shipped directly from the manufacturer.